This is a website for private mu online servers to manage server database like character resets, grand resets, currency, market and more.

Return and Refund Policy

Last Updated: 03/15/2024

Thank you for using NMWCMS. This Return and Refund Policy explains your rights and obligations regarding returns and refunds when you purchase products or services from us.

1. Refund Policy for Products and Services

  1. 1.1. Digital Products

    Due to the nature of digital products, refunds will only be provided in limited circumstances as outlined below.

  2. 1.2. Themes

    Refunds are not available for themes purchased on the Website. Once a theme is purchased and downloaded, it is considered as delivered, and refunds will not be provided except as required by law.

  3. 1.3. Other Products and Services

    If you are not satisfied with a product or service other than themes purchased on the Website, you may request a refund within 14 days of the purchase date.

2. Refund Process

  1. 2.1. To request a refund, please contact us at discord/skype: narvulkan and provide details of your purchase, including the order number and reason for the refund request.

  2. 2.2. We reserve the right to refuse refund requests that do not comply with this Return and Refund Policy.

  3. 2.3. If your refund request is approved, we will process the refund within a reasonable timeframe. Refunds will be issued using the same payment method used for the original purchase.

3. Exceptions

  1. 3.1. Refunds will not be provided in the following circumstances:

    • If the product or service has been used or accessed;
    • If the refund request is made after the 14-day period specified in this policy;
    • If the product or service is a theme purchased on the Website.

4. Statutory Rights

  1. 4.1. This Return and Refund Policy does not affect your statutory rights as a consumer under applicable consumer protection laws.

5. Contact Us

  1. 5.1. If you have any questions about this Return and Refund Policy or would like to request a refund, please contact us at discord/skype: narvulkan.

Thank you for using NMWCMS!

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